Payment and Insurance Information

 At TenderTouch Lactation, we believe you shouldn't have to wait for insurance approvals when you need breastfeeding support. We've designed our payment process to get you the care you need quickly while making insurance reimbursement as simple as possible. 

We work directly with UHC and VA insurance for immediate processing and faster appointments. No waiting for authorizations or claim approvals. If you have UHC or VA insurance and are ready to book, please visit https://go.lactationnetwork.com/TenderTouchLactationServicesLLC .

We work on a self-pay basis with detailed superbills provided for easy insurance reimbursement. This approach allows us to:

• Schedule appointments immediately (no prior authorization delays)
• Focus our time on your care instead of insurance paperwork
• Provide flexible appointment times that work for your family
• Offer the personalized attention you and your baby deserve

Initial Consultation (75 minutes): $175

• Comprehensive feeding assessment
• Personalized care plan
• Hands-on support and positioning help
• Weight checks and transfer assessment
• Pump fitting and education
• Care in the comfort of your own home
• Detailed superbill for insurance submission

 Follow-Up Visit (60 minutes): $125

• Progress evaluation
• Plan adjustments
• Continued hands-on support
• Additional education as needed

Prenatal Visit (60 minutes): $125

• Medical history assessment 
• Proactive support before baby arrives

Initial Consultation (75 minutes): $150

• Full assessment in our comfortable office setting
• All services included as with home visits

Follow-Up Visit (60 minutes): $100

• Progress evaluation and continued support
• Plan adjustments as needed

Prenatal Visit (60 minutes): $100

• Medical history assessment 
• Proactive support before baby arrives

Virtual Consultation (up to 60 minutes): $75

• Video assessment and support
• Care plan review and adjustments
• Education and troubleshooting
• Resource sharing

What We Provide:

✅ Detailed superbill with all required codes and information
✅ Complete reimbursement guide with step-by-step instructions
✅ Support with any questions about services provided

What Families Typically Receive: Most insurance plans reimburse 50-80% of lactation services when submitted as out-of-network claims. Reimbursement amounts depend on your specific plan benefits and deductible status.

Your Responsibility:

• Understanding your insurance benefits (we recommend calling before your appointment)
• Submitting claims accurately and on time
• Following up with your insurance company on claim status

• Cash at time of service
• Credit/debit cards (Visa, MasterCard, Discover, American Express)
• HSA/FSA cards
• Venmo
• Payment plans available for multiple visits

No insurance delays mean we can often schedule you within 24-48 hours when you need support most.

Without insurance requirements limiting our time together, we can focus entirely on your unique needs and goals.

You know exactly what you're paying upfront - no surprise bills or insurance denials after the fact.

Our energy goes into providing exceptional lactation support, not navigating insurance bureaucracy.

Q: Do you offer payment plans?
A: Yes! We're happy to work with families who need multiple visits. Just ask when scheduling.

Q: Can I use my HSA/FSA card?
A: Absolutely! Lactation services are qualified medical expenses.

Q: Why do I have to pay upfront if you are listed as in-network with my insurance?
A: We only bill UHC and VA insurance directly. For all other plans, we work on a self-pay basis with superbills provided for reimbursement. This eliminates insurance delays and allows us to provide immediate care when you need support most. Most families find this approach faster and less stressful than waiting for insurance approvals. 

Q: What if my insurance doesn't reimburse anything?
A: While most plans provide some reimbursement, we believe the investment in successful breastfeeding pays for itself through improved health outcomes and reduced formula costs.

Q: Will you help if my claim gets denied?
A: We're happy to clarify any details about the services we provided, but insurance communications and appeals are handled between you and your insurance company.

Q: Can I get an estimate of what my insurance will cover?
A: We recommend calling your insurance company before your appointment to understand your specific benefits. We cannot predict individual reimbursement amounts.

Q: What if I cannot afford to pay upfront?
A: We pride ourselves in supporting ALL families. Please reach out to us to work out a payment that works best for you without skimping on care. 

Don't let insurance hassles delay the support you need. Most breastfeeding challenges are easier to resolve with early intervention.

Call or text us today at 531-329-0604

Your breastfeeding success is worth the investment. Let's make it happen together.

Questions about our services? We're here to help!
Questions about your insurance benefits? Contact your insurance company directly.