Services

 At TenderTouch Lactation, we believe you shouldn't have to wait for insurance approvals when you need breastfeeding support. We've designed our payment process to get you the care you need quickly while making insurance reimbursement as simple as possible. 

Membership Programs - Comprehensive Support for New Families

Perfect for families who want ongoing support and peace of mind during the crucial first 3 months postpartum.

3-month commitment, then month-to-month

• 1x Monthly Group Call on Zoom (Q&A, education, support circle)
•  Monthly Saturday Support Workshop - 2 hours (peer support + weight checks available)
• Access to The Nest Community (online support group)
• Member discounts: 
  • Virtual consultations: $65 (vs. $85 individual)
  • Additional weight checks: $75 (vs. $125 individual)
  • In-person visits: $150 (vs. $200 individual)

3-month commitment, then month-to-month

• 1x Monthly Group Call on Zoom
• 1x Monthly VIP In-Home Visit (personalized lactation support)
• Monthly Saturday Support Workshop
• Access to The Nest Community
• Voxer Support M–F (8am–4pm) for quick questions + real-time reassurance
• Member discounts: 
  • Additional visits: $125 (vs. $200 individual)

3-month commitment, then month-to-month

• 2x Monthly VIP In-Home Visits (hands-on lactation care + home support)
• 2x Monthly 30-minute Private Zoom Check-In Calls
• Monthly Saturday Support Workshop
• Access to New Mamas Community
• Voxer Support M–F (8am–4pm) for direct access between visits
• Member discounts: 
  • Additional visits: $100 (vs. $200 individual)

All membership services include comprehensive feeding assessment, personalized care plans, hands-on support, weight checks, pump fitting, and detailed superbills for insurance submission.

Graduation Option: After 3 months, members can scale down to Community Care for ongoing support.

 Initial Consultation (75 minutes): $250

• Comprehensive feeding assessment
• Personalized care plan
• Hands-on support and positioning help
• Weight checks and transfer assessment
• Pump fitting and education
• Care in the comfort of your own home
• Detailed superbill for insurance submission

• Progress evaluation
• Plan adjustments
• Continued hands-on support
• Additional education as needed

• Medical history assessment
• Proactive support before baby arrives

• Video assessment and support
• Care plan review and adjustments
• Education and troubleshooting
• Resource sharing

• Quick assessment and weight evaluation
• Brief feeding observation
• Guidance and reassurance

• Online motherhood support community
• Connect with other families
• Expert guidance and resources

 UHC & VA Insurance

We work directly with UHC and VA insurance for immediate processing and faster appointments. No waiting for authorizations or claim approvals. If you have UHC or VA insurance and are ready to book, please visit https://go.lactationnetwork.com/TenderTouchLactationServicesLLC.

We work on a self-pay basis with detailed superbills provided for easy insurance reimbursement. This approach allows us to:

• Schedule appointments immediately (no prior authorization delays)
• Focus our time on your care instead of insurance paperwork
• Provide flexible appointment times that work for your family
• Offer the personalized attention you and your baby deserve

What We Provide:

✅ Detailed superbill with all required codes and information
✅ Complete reimbursement guide with step-by-step instructions
✅ Support with any questions about services provided

What Families Typically Receive: Most insurance plans reimburse 50-80% of lactation services when submitted as out-of-network claims. Reimbursement amounts depend on your specific plan benefits and deductible status.

Your Responsibility:

• Understanding your insurance benefits (we recommend calling before your appointment)
• Submitting claims accurately and on time
• Following up with your insurance company on claim status

• Cash at time of service
• Credit/debit cards (Visa, MasterCard, Discover, American Express)
• HSA/FSA cards
• Payment plans available for multiple visits

No insurance delays mean we can often schedule you within 24-48 hours when you need support most.

Without insurance requirements limiting our time together, we can focus entirely on your unique needs and goals.

You know exactly what you're paying upfront - no surprise bills or insurance denials after the fact.

Our energy goes into providing exceptional lactation support, not navigating insurance bureaucracy.

Q: Do you offer payment plans?

A: Yes! We're happy to work with families who need multiple visits. Just ask when scheduling.

A: Absolutely! Lactation services are qualified medical expenses.

A: You'll receive detailed superbills for all services included in your membership, which you can submit to insurance just like individual appointments. Many families find the comprehensive support and cost savings make memberships worthwhile even before insurance reimbursement.

A: All memberships require an initial 3-month commitment to ensure we can provide meaningful support during your breastfeeding journey. After your initial 3 months, memberships continue month-to-month and you can cancel anytime with 30-day notice.

A: We only bill UHC and VA insurance directly. For all other plans, we work on a self-pay basis with superbills provided for reimbursement. This eliminates insurance delays and allows us to provide immediate care when you need support most. Most families find this approach faster and less stressful than waiting for insurance approvals.

A: While most plans provide some reimbursement, we believe the investment in successful breastfeeding pays for itself through improved health outcomes and reduced formula costs.

A: We're happy to clarify any details about the services we provided, but insurance communications and appeals are handled between you and your insurance company.

A: We recommend calling your insurance company before your appointment to understand your specific benefits. We cannot predict individual reimbursement amounts.

A: We pride ourselves in supporting ALL families. Please reach out to us to work out a payment that works best for you without skimping on care.

Don't let insurance hassles delay the support you need. Most breastfeeding challenges are easier to resolve with early intervention.

Call or text us today at 531-329-0604

Your breastfeeding success is worth the investment. Let's make it happen together.

Questions about our services? We're here to help!
Questions about your insurance benefits? Contact your insurance company directly.