Payment FAQ

Q: Do you offer payment plans?

A: Yes! We're happy to work with families who need multiple visits. Just ask when scheduling.

A: Absolutely! Lactation services are qualified medical expenses.

A: You'll receive detailed superbills for all services included in your membership, which you can submit to insurance just like individual appointments. Many families find the comprehensive support and cost savings make memberships worthwhile even before insurance reimbursement.

A: All memberships require an initial 3-month commitment to ensure we can provide meaningful support during your breastfeeding journey. After your initial 3 months, memberships continue month-to-month and you can cancel anytime with 30-day notice.

A: We only bill UHC and VA insurance directly. For all other plans, we work on a self-pay basis with superbills provided for reimbursement. This eliminates insurance delays and allows us to provide immediate care when you need support most. Most families find this approach faster and less stressful than waiting for insurance approvals.

A: While most plans provide some reimbursement, we believe the investment in successful breastfeeding pays for itself through improved health outcomes and reduced formula costs.

A: We're happy to clarify any details about the services we provided, but insurance communications and appeals are handled between you and your insurance company.

A: We recommend calling your insurance company before your appointment to understand your specific benefits. We cannot predict individual reimbursement amounts.

A: We pride ourselves in supporting ALL families. Please reach out to us to work out a payment that works best for you without skimping on care.